How does gmarket earn money

Hi there, I transferred money for the first time into my gaccount. I did this last Friday at a ATM and now it's Tuesday, and the money still hasn't appeared in my gaccount. Do you know how long it takes? My money has to be in the account by the 27th, otherwise my order will be canceled. Perhaps you could give it 3 working days? I do not think it will take a week, otherwise there must be a problem somewhere, be it the bank or the account But because i was overseas for 3 weeks at that time and when i come and wanted to go and collect my things, i have been told that it has been returned back to sender to Korea.

I have tried to email gmarket customer service via their website and i have not received anything from them for 3 days now. Can you please let me know what's the procedure normaly?

Perhaps you could try the Gmarket Facebook page to attempt to get a quicker response? Also, keep in mind that it has been the weekend the past 3 days, so probably the people replying the emails do not work on weekends?

Perhaps you could try sending them another inquiry tomorrow? I have never used Paypal, but I do not think ID checks are required I just registered to Gmarket and I wanted to purchase items. Hence, most pages have options in Korean.

Hello, I have some question please. Is it possible to buy from the Singapore's site eventhough I'm from other country? And also do other G-Market have the shipping fee like the 'english. Thank you very much! It is up to the discretion of the seller. I'm not too familiar with the the SG gmarket, but I do not think they offer a consolidate-all-items and ship together option to other countries, unlike the KR one Oh, thank you.

Once again, thank you v much! If you check the list of countries, Malaysia is listed there, so you won't have to pay for shipping if you choose the "Korea normal airmail" : Hope that helps! Your FAQ is really helpful! I have one question, hopefully you can help : I ordered from gmarket recently, but after going though the payment and giving the OTP, instead of getting the "confirmed order" page, I get a message saying that the order is cancelled due to a particular item being out of stock.

But it's I am still able to add that item to my cart and it is not out of stock. Do you know what's the reason for this? And also, I won't be charged if its cancelled right? Thanks alot!! Have you tried ordering again?

Unknown The email address is easily available on the Help page on Gmarket. However, Customer Service is more likely to respond to messages sent via the Enquiry form, link also located on the Help page, right under the email address or via the "Contact Us" button. Your best bet is the Enquiry form, they usually respond pretty quick during working hours.

Do you know how to use paypal express checkout? I'm having problems with it. It keeps asking for credit card or debit card info. All the tutorials I've seen didn't require that also. And from what I know, paypal uses the money inside our paypal account. It won't ask for our credit or debit card info : Paypal express checkout is the only way I can. I don't have credit card etc.

I've been attempting to pay in Gmarket for the past week but it keeps saying that my order's been cancelled. My first attempt to pay was on IE and it didn't work so I tried another computer with IE but it still said it was cancelled. I have no idea what I'm doing wrong. I've tried to pay with Paypal and a credit card.

Maria Lee Hmmm, well I wouldn't know why your orders get cancelled either And neither have I encountered such situations. Have you tried inquiring to CS?

Please try to place the order again Does anyone have the same problem? Hi i just register an account with gmarket, but when i tried to edit info it keep getting error and asking me to check my password, do you know what went wrong? So i do not need to send verification application form if im using visa?? Thank you. Keep in mind that you have 2 passwords: one for login and one for G-account.

Are you using the correct one? I've bought 5 item from gmarket recently and there 2 items is on delivery for so long. I check the tracking and it stated like this. Do this really mean my product will get canceled sooner or later? Hope you'll reply. For the status you see on the Gmarket page "on delivery" "delivery completed" etc , that is updated by Gmarket.

Mio Meow As stated before many times , "The payment for the cancelled items will be refunded to the method you paid with. Keep in mind that funds take time to transfer, perhaps you could wait a couple of days? You should be asking either PayPal or Gmarket where your refund is, they're the ones actually handling your money, so they would know best! It happened because when the delivery guy went to deliver to your address, you were not around to receive the package.

If you paid by PayPal, you will be refunded to PayPal. I clearly mentioned how to contact the seller. If you have queries and doubts, you should be directing them to Gmarket. Mileage is like bonus points you can collect, and once you reach 10, mileage, you can exchange them for Gcash, which you can exchange for cash balance.

When you first sign up you get 5 credit points, and you'll get 1 for every item you purchase from Gmarket. I know it's due to the estimated shipping!

You could try inquiring to the seller or Gmarket Customer service, to ask them whether they can adjust the weight for you. They usually will if it's within reason.

There's no option to transfer to CC. Is it safe and cheaper than Paypal, cos when I Googled, most of the people use Paypal. Does Paypal have fees? However you can only use your Cash Balance to pay for stuff if the amount in your Cash Balance is greater than the full sum of you're buying ie no partial payments.

Why can't I pay? Most of the time this error is gotten by people who use Firefox, Opera, Chrome as their browsers, and can be easily solved by using IE.

Gmarket, like many other Korean websites, are best used with Internet Explorer, so try paying with Internet Explorer. The status of that item is currently "Domestic on Delivery". Can I cancel it? If yes, does the amount paid get refunded? Yes you still can, but you should do it asap.

It will not be a considered cancel, but a return, which cannot be done anymore once the status reaches "Domestic Delivered". And you will lose credit points. It's been 2 weeks and the seller hasn't shipped it out, I don't want to keep waiting for it anymore, it's holding up my shipment!

Do I have to pay extra costs for cancelling? Will they refund it to my CC or GAccount? You can only cancel an item if it has not been shipped out by the seller ie "On Request". There is no extra cost for this, you just lose credit points amount varies with price of item.

However, once the seller has shipped it out "Domestic on Delivery" you can only do a return, for which you must bear the return cost to the seller. You will also lose credit points for this. You will be refunded the item amount to your GAccount in the form of Cash Balance. From what I've experienced! If you yourself cancel the item, the amount will be refunded to Cash Balance.

Ask them when they'll ship or if they can send it by some date or whatever you want to ask? A lot of sellers might not understand English so you could either A write in proper English so that they'll get an accurate translation when they use a translator or B use a translator yourself and paste the translated chunk there along with the English in case they do understand English. Since your item's still "On Request" after a long time, probably the seller still has intentions to send it, cos otherwise the Gmarket overseas system automatically cancels for you if they do not hear from the seller for a long time.

Do we need to "instruct" them them to do so? Cos my country would normally tax for items above a certain value. They declare in USD. Is it safe? DPD is slower, and takes usually around 5 working days.

EMS packages reach my doorstep on average 2 days after Gmarket sends it out. Although DPD has tracking as well, it's not updated very quickly. So if you're like me who need to plan to have someone in the house for when the delivery man comes, only EMS can provide up-to-date timings.

See Gmarket Tips 3 on Tracking. So you really won't know where your package is until it reaches your doorstep. Everything will be packed well, no mishandling either. Well, Gmarket is a registered company, and it is the leading e-commerce business in South Korea, with over 10million registered users. Step 5: Checkout The next page will show you how much your item costs and the various options available.

You have successfully made an order on Gmarket. Delivery time varies but the usual is within days. Until next time take care and happy shopping!

About the Author: Heshina Pillay. Heshina is from South Africa. She has previously worked as an actress and model. Heshina currently lives in Seoul where she blogs and vlogs about all things arty farty, picturesque places to visit and fabulous food to try. She loves travelling to new and exotic places, learning about cultures, tasting different food especially desserts! Related Posts. Austen September 16, at am - Reply. Heshina Pillay September 17, at pm - Reply. Generally, you have between days to deposit the money into your cyber account.

Amelia September 22, at pm - Reply. Michael April 19, at pm - Reply. How do u use munhwa sampunkwon to charge your or add money to market? Korvia Consulting September 22, at am - Reply. Leave A Comment Cancel reply Comment. Toggle Sliding Bar Area. To apply for a Korean domestic return or exchange, you will bear the cost for the shipping and delivery items with free Korean domestic delivery benefits: the delivery cost for the round trips unless the seller is responsible for the item's discrepancy or defect.

International Delivery ship outside of Korea Once the item has been shipped overseas for international delivery, return will not be accepted unless the item that you receive is a discrepancy or a defect. If not, you can immediately contact our Customer Service Center with the photos of the defective item, the invoice, and the shipping box, all of which are necessary for discussion with the seller.

The CS center will assist you in communicating with the seller. In case minors under 19 purchase items without consent from their legal representative, they can cancel the purchase. Notice The item and its contents listed on Gmarket are entered by individual sellers.